Q: I downloaded a .OTRKEY File from Emule. How can I decode it into a WMV File?
A: You can only decode, what you recorded before via the website/login. Maybe you find a friend in the buddy-system, than you can get a private copy from him.
Q: When i decode the otrkey-file i get the same size file with wmv extension but windows media player does say: extension not matches file type
A: that happens, when you decode on network-drives. decoding on physical partitions (C:\..) of the computers harddrive works just fine with win xp
Q: I am Linux/Mac-User. How to use decoder.
A: Visit our Linuxforum, or just download linux/Mac-decoder.
Q: Can I delete my show on the website before decoding?
A: No! Your file must be in recording list marked with "Ready". If deleted, you cannot decode your local OTRKEY file.
Q: Do i have to be online during decoding?
A: Sure. Decoder checks with a database request, if you have recorded the file and only than decoding is legally allowed.
Q: Why do you not allow download of WMV-Files without decoding stuff?
A: legal issue. We parallel support peer to peer systems like Bittorrent and emule to lower the server traffic. Here we need the .OTRKEY transport format for legal reasons. Its not allowed to publish content, we only provide YOUR personal files.
Q: My recording is marked with "decoded" and I cannot decode it again.
A: Number of decoding is limited. Do not cancel the decoding process or file is lost. A posting in the internal shoutbox sometimes may help.
